Cookies Policy | Aura Play Casino

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and do not normally contain information that directly identifies you by name. They may, however, be linked with other information held about your account, device or use of the website.

Some cookies are created by Aura Play Casino when you visit our website. Other cookies may be placed by service providers that help us operate, secure, analyse or improve the website. These third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy or cookie policy.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains available can vary depending on its purpose, your browser settings and the settings applied by the relevant service provider.

Similar technologies

We may also use technologies that perform a similar function to cookies, including pixels, tags, web beacons, local storage and software development tools. These technologies can help us understand whether content has been viewed, whether a link has been used, or whether a website feature is working correctly. This policy applies to cookies and similar technologies unless the context indicates otherwise.

2. How cookies may be used

The cookies used on the website may support different functions. Some are necessary for the website to operate, while others help us understand how visitors use the website or make content more relevant. The exact cookies and technologies used may change as website features, security requirements and service providers change.

Strictly necessary cookies help provide core website functions. They may support page navigation, account access, security checks, fraud prevention, session management and the delivery of requested services.
Functional cookies remember choices or settings, such as language, region, display preferences or other selections. They can make future visits more convenient and help provide a consistent experience.
Performance and analytics cookies collect information about how visitors use the website. This may include pages viewed, links selected, approximate visit duration, error messages and general device or browser information.
Security cookies help identify unusual activity, protect accounts, reduce automated abuse and support measures designed to keep the website and its users safer.
Advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and deliver content that may be more relevant to a user’s interests. These cookies may be placed by Aura Play Casino or by approved advertising or technology partners.
Preference cookies can help remember choices made during a visit, including selections relating to cookie consent or other website controls.

Cookies may be used for website administration, technical troubleshooting, service improvement, security monitoring, responsible gambling controls, compliance processes and general reporting. Information collected through cookies may be combined with information you provide directly, information generated when you use your account, or technical information received from your device.

We do not use cookies to bypass applicable legal requirements or to remove the need for age, identity, location, financial or other checks that may apply to online gambling services. Where verification or account protection is required, cookies may support the technical delivery of those processes but will not replace the relevant checks.

3. Your cookie choices

Where available, the website may provide a cookie banner, preference centre or other control that allows you to accept or reject certain categories of cookies. You can use these controls to express your preferences. Strictly necessary cookies may continue to operate because they are needed to provide a service or respond to a request you make.

You can also manage cookies through your internet browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is placed. The method differs between browsers and devices, so you should refer to the relevant settings or help information.

Review the cookie or privacy settings available in your browser or device.
Choose whether to allow, restrict or delete cookies.
If the website provides a cookie preference tool, review and save your selected options.
Repeat these steps on each browser or device you use to access the website, where necessary.

If you block or delete cookies, some website functions may not work correctly. You may need to enter information again, lose saved preferences, be signed out of an account, or experience reduced functionality. Blocking cookies may also prevent us from remembering your consent choices. If this happens, you may be shown the cookie notice again on a later visit.

Your browser or device may also offer controls relating to tracking, personalised advertising or similar technologies. These controls are separate from any account settings or cookie tools provided by Aura Play Casino. Changing an advertising preference may reduce personalised advertising, but it may not stop all advertising from appearing.

4. Third-party services, updates and contact

We may use third-party providers for services such as website hosting, security, analytics, customer support, payment processing, fraud detection, marketing measurement and technical functionality. These providers may use cookies or similar technologies to deliver their services. Their use of information is governed by their own terms and privacy documentation, where applicable. We encourage you to review those documents if you want more information about how a particular provider handles data.

Cookies may be used to collect technical and usage information such as an internet protocol address, browser type, device type, operating system, approximate location, referring page, pages visited, interaction times and information about errors. The information collected will depend on the cookie, the service involved and your settings. We aim to handle information in accordance with applicable Australian privacy requirements and our Privacy Policy.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal obligations, security practices or the way services are provided. When changes are made, the updated version will be published on this page with a revised date or other appropriate notice. You should check this page periodically so that you understand the current approach.

Questions about cookies

If you have a question about this Cookies Policy, the cookies used on the website, or the choices available to you, please use the official contact or support channel made available on the Aura Play Casino website. Do not include unnecessary sensitive information in a message. We may need to ask for information to understand your request, protect your account and respond appropriately.

This Cookies Policy is intended to provide general information about cookies and similar technologies. It does not change any agreement, account condition, responsible gambling requirement, privacy right or other term that applies to your use of Aura Play Casino services.