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Aura Play Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Aura Play Casino, including access to the website, player accounts, casino games, payments, promotions and responsible gambling tools. Please read them carefully before registering or using the services. By creating an account or continuing to use the website, you confirm that you understand and accept these terms, together with any additional rules displayed for individual products or promotions.

Aura Play Casino operates under a licence issued by the Government of Curaçao (GC), providing regulatory oversight and player protection within its framework.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Aura Play Casino. They apply to your use of the website, any related services, casino games, account functions, promotions and other features made available through the platform. Additional terms may apply to particular games, payment methods, offers or services. Where additional terms are provided, they should be read together with these Terms & Conditions.

You should only use Aura Play Casino where online gambling is lawful for you to do so. You are responsible for checking the laws that apply in your location and for complying with them. Access to the website does not mean that the services are available or permitted in every jurisdiction. Aura Play Casino may restrict access where required by law, regulation, technical controls or internal policies.

By using the website, you confirm that the information you provide is accurate, complete and current. You must update your details if they change. You must not provide false information, impersonate another person, create an account for someone else or allow another person to use your account. Aura Play Casino may refuse an application, suspend an account or end access where information cannot be verified or where these terms may have been breached.

Eligibility and account security

You must meet the applicable minimum age requirement and any other legal eligibility requirements before registering or playing. You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You are responsible for activity carried out through your account unless you have promptly reported suspected unauthorised use.

  • Use only one personal account unless Aura Play Casino has expressly approved another arrangement.
  • Do not share, sell, transfer or otherwise give access to your account.
  • Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
  • Do not use software, devices or techniques intended to manipulate games, payments, account functions or website security.
  • Tell Aura Play Casino promptly if you believe your account or payment information has been compromised.

Aura Play Casino may carry out identity, age, payment, source-of-funds and other compliance checks where appropriate. You may be asked to provide reliable supporting documents. Until checks are completed, some account features may be limited. Information supplied for verification must belong to you and must be accurate, legible and current.

2. Games, deposits and withdrawals

Games are provided for entertainment and involve financial risk. Outcomes are determined by the relevant game rules and approved technical systems. You should review the rules, features and any displayed information before placing a wager. You should only gamble with money you can afford to lose and should never treat gambling as a way to solve financial difficulties.

You are responsible for checking each wager before confirming it. Once a wager has been accepted, it may not be cancelled except where the relevant game rules, applicable law or Aura Play Casino policy allows. If a game is interrupted by a technical fault, the outcome may be reviewed and the wager may be handled in accordance with the applicable game rules and legal requirements.

Payments

Deposits must be made using an approved payment method held in your name, unless another arrangement is permitted by law and expressly accepted by Aura Play Casino. You must not use a payment method without the account holder’s authority. Payment providers may apply their own terms, processing requirements or charges, which remain your responsibility where applicable.

You should review the payment information shown at the time of a transaction, including any minimum or maximum amounts, applicable fees and processing conditions. Aura Play Casino may delay, reject or reverse a transaction where it is incomplete, unauthorised, suspicious, technically unsuccessful or inconsistent with these terms. A transaction may also be subject to verification before funds are credited or released.

Withdrawal requests may be subject to account verification, payment checks, game rules and applicable legal requirements. Funds will generally be returned through an approved method and may be subject to reasonable restrictions designed to protect players and prevent fraud. You remain responsible for providing correct payment information. Aura Play Casino does not guarantee a particular processing time where a transaction depends on a payment provider, verification process or external event.

You must not deposit funds for the purpose of moving money between payment methods or using the platform for any activity unrelated to lawful entertainment. Where a transaction or account activity appears unusual, Aura Play Casino may investigate, request further information and take action permitted by law.

3. Promotions, responsible gambling and privacy

Promotions and offers

Promotions, bonuses, competitions and other offers are subject to the specific terms displayed with each offer. Those terms may include eligibility requirements, participation instructions, expiry dates, wagering conditions, game restrictions, account limits and withdrawal conditions. You should read the relevant offer terms before taking part.

Unless the relevant promotion states otherwise, offers are limited to one per eligible person, household, device, payment method or other permitted grouping. Aura Play Casino may withdraw, change or refuse an offer where necessary to correct an error, prevent abuse, comply with law or maintain the fair operation of the promotion. Any action taken will be handled in accordance with applicable requirements.

Responsible gambling

Aura Play Casino supports informed and responsible gambling. Gambling should be viewed as entertainment, not as a source of income. Before playing, consider setting a personal budget and time limit. Do not chase losses, gamble when distressed or borrow money to gamble. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek appropriate support.

  • Set limits that reflect what you can comfortably afford.
  • Take regular breaks and keep track of the time and money you spend.
  • Use available account restrictions, cooling-off options or self-exclusion tools where needed.
  • Do not gamble while under the influence of alcohol or other substances.
  • Seek independent help if you are concerned about your gambling or someone else’s gambling.

You may request account restrictions, a break or self-exclusion through the available account or support channels. Requests may apply according to the relevant responsible gambling process and may not be reversible during the selected period. You must not attempt to open or use another account while self-excluded or restricted.

Privacy and communications

Personal information is handled in accordance with the Aura Play Casino Privacy Policy and applicable Australian privacy requirements. Information may be collected and used to provide services, process transactions, verify identity and age, manage security, meet legal obligations, prevent fraud and support responsible gambling. The Privacy Policy explains relevant rights, choices and handling practices.

By registering, you may receive service messages relating to your account, transactions, security and important changes. Marketing communications will be managed in accordance with applicable consent and unsubscribe requirements. You should keep your contact information current so that important account notices can reach you.